Our 解决方案工程师ing team plays a pivotal role in bridging the gap between our product development 和 client-facing teams for our latest product, Sana的bwin足球平台. The team prides itself on its adaptability, 创业精神, 和 relentless pursuit of excellence. Many team members have joined from previous workplaces like Google AI, Spotify, BCG, 和 McKinsey.

It’s an exciting time to be working with AI, especially at Sana. Our goal is to build an AI assistant for work with infinite capabilities—one that can process any amount of information, 回答任何问题, 协助所有的知识工作, 和 ultimately solve difficult problems autonomously. This means you’ll get to work with state-of-the-art LLMs, 和 be on the frontlines of operationalizing the potential of AI within some of the most pioneering companies around the globe.

As the Sana的bwin足球平台's footprint exp和s through an increasing client based 和 users, your role will likely evolve to include the coaching 和 onboarding of additional solution 工程师, as well as the scaling the designed 和 implemented solution, 和 the creation 和 the iterations on the playbooks required to make the Sana的bwin足球平台 solutions succeed at scale.

• Provide dedicated technical support during pre-sales 和 implementation phases, ensuring that client queries are addressed promptly 和 accurately.
• 直接与客户接触, 特别是大型企业, to build trust 和 credibility by demonstrating deep technical knowledge.
• Collaborate closely with product managers 和 工程师 to stay updated on the latest product developments 和 ensure seamless communication between teams.
• Address complex technical issues that arise during sales 和 deployment, ensuring that solutions are implemented efficiently 和 effectively.
• Identify 和 implement process improvements to enhance the efficiency of the sales 和 deployment processes.

• You have a strong technical background with experience in software engineering, 系统工程, 或相关领域.
• You have proven experience in a client-facing technical role, preferably within the tech industry.
• You have excellent problem-solving skills with the ability to address complex technical issues quickly 和 effectively.
• You have strong verbal 和 written communication skills 和 can explain technical concepts to non-technical stakeholders.
• You enjoy working collaboratively with cross-functional teams, 包括产品经理, 工程师, 销售团队.
• 你有一个积极主动的心态, meaning you can proactively identify issues 和 opportunities 和 tackle them without being told to do so.

• The opportunity to empower organizations across the globe to solve the world’s most important problems faster by transforming how they access knowledge with AI
• Competitive base salary complemented with a transparent 和 highly competitive options program
• Fast career development opportunities in a rapidly evolving entrepreneurial environment
• Hybrid work model that balances office 和 remote work
• A role based in Stockholm with access to centrally-located offices in NYC 和 London, all designed as a space for you to do your life's work.

不要满足每一个要求? Studies have shown that women 和 people of color are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification, 无论如何，我们鼓励你申请. You may be just the right c和idate for this or other roles.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, 种族, 宗教, 性, 性取向, 性别认同, 家庭或父母状况, 国家的起源, 或资深, neurodiversity or disability status.